My Account Login

Don't have a My Account yet?

Creating an Access Code gives you access to your account details and some great tools including:

  • - View Time-Of-Use consumption data
  • - View and Pay your bills online
  • - Review your transaction and payment history
  • - Add multiple accounts to your web profile
  • - Compare Usage to Last Year
  • - Mobile Access

Before you get started, please have your most recent bill handy to complete the registration form.

New Account Number

Please note that your account number is now 13 digits in length and includes a dash. When referencing your account number during discussions with our office, be sure to use the complete account number including the dash. Any payments received electronically will be mapped from your previous account number. If you wish to update the account number with your banking institution you would NOT include the dash.

New Bill Design

Waterloo North Hydro has redesigned the look of the bill to better serve you. We hope that this new layout will make the bill easier to understand and provide valuable information about your energy consumption. For more information on your new bill design and layout, please visit