Welcome to My Account

Waterloo North Hydro customers can register for online access to their own specific account information.

Why Sign Up?

- View your Smart Meter consumption data*


To register, Go to My Account Login and "Click Here to Register" - you'll need your Waterloo North Hydro account number and your meter number. Within 24 hours you'll have online access to your Waterloo North Hydro consumption details and hourly and daily Smart Meter consumption charts*.

New Features Available

- View/Pay Bills as of March 31, 2014

- Account Transactions

- Compare to Last Year

- Time-of-Use Charts/Downloads

- Mobile Access


*This feature is available for customers who have been switched to Time-of-Use (TOU) pricing.

My Account Login

Need an Access Code?

Please enter your Access Code and password

Access Code:
Remember me

Forgot your password? Click Here
Forgot your Access Code? Click Here
Having trouble logging in? Please contact our customer service team.